GloriaFood's free tier comes with trade-offs, their branding on your site, no custom domain, and support that's gone downhill. Spatula gives you the full package.
| Basic ordering | Free |
| Branded website | $9/mo |
| Marketing tools | $19/mo |
| Online payments | $29/mo |
| Branded mobile app | $59/mo |
| POS system | $49/mo |
| Feature | Spatula | GloriaFood |
|---|---|---|
| Zero per-transaction fees | ✓ | ✓ |
| Custom domain (order.yourrestaurant.com) | ✓ | Paid add-on ($9/mo) |
| True white-label (no platform branding) | ✓ | Paid only |
| Full customer data ownership | ✓ | ✗ |
| Built-in merchant app (PWA) | ✓ | Tablet app |
| Group ordering | ✓ | ✗ |
| Scheduled orders with smart prep time | ✓ | ✗ |
| Postcode-based delivery zones | ✓ | ✗ |
| Thermal receipt printing | ✓ | ✓ |
| Half-and-half pizza builder | ✓ | ✓ |
| Meal deal / combo builder | ✓ | Partial |
| Built-in loyalty program with tiers | ✓ | Paid add-on |
| Real-time order tracking + chat | ✓ | Tracking only |
| Menu import from competitors | ✓ | ✗ |
| Customer allergen profiles | ✓ | ✗ |
| Honest deal detection | ✓ | ✗ |
| Daily specials system | ✓ | ✗ |
| Australian GST handling | ✓ | ✗ |
| Responsive customer support | ✓ | ✗ |
| QR code dine-in ordering | ✓ | ✓ |
Since Oracle's acquisition, GloriaFood users report week-long response times and unresolved support tickets. When something breaks during a dinner rush, you're on your own.
Free-tier orders go through GloriaFood's subdomain with their branding visible. You need to pay $9/mo just to get your own domain, and even then, customisation is limited.
GloriaFood controls the platform and your customer information. If you leave, your data doesn't come with you easily.
The "free" plan is a gateway. Online payments, marketing, branded apps, and POS are all separate add-ons, reaching $166/mo for a full-featured setup.