Restolabs offers white-label ordering but has no mobile admin app, frequent glitches, and limited support. Spatula gives you a reliable, fully-featured platform with a built-in merchant app.
| Basic plan | ~$55/mo |
| Premium plan | ~$69/mo |
| Enterprise plan | Custom pricing |
| Per-order fees | None |
| Feature | Spatula | Restolabs |
|---|---|---|
| Zero per-transaction fees | ✓ | ✓ |
| Custom domain | ✓ | ✓ |
| True white-label | ✓ | ✓ |
| Built-in merchant app (PWA) | ✓ | ✗ |
| Mobile admin (phone/tablet) | ✓ | ✗ |
| Group ordering | ✓ | ✗ |
| Scheduled orders with smart prep time | ✓ | Partial |
| Postcode-based delivery zones | ✓ | ✗ |
| Thermal receipt printing | ✓ | ✗ |
| Half-and-half pizza builder | ✓ | ✓ |
| Meal deal / combo builder | ✓ | Partial |
| Built-in loyalty program with tiers | ✓ | ✓ |
| Real-time order tracking + chat | ✓ | Tracking only |
| Menu import from competitors | ✓ | ✗ |
| Customer allergen profiles | ✓ | ✗ |
| Honest deal detection | ✓ | ✗ |
| Daily specials system | ✓ | Partial |
| Australian GST handling | ✓ | ✗ |
| Platform reliability | ✓ | Partial |
| Reseller/white-label program | ✓ | ✓ |
Restolabs has no mobile app for managing orders, you're limited to a Windows PC. When orders come in during a dinner rush, you can't manage them from behind the counter on a tablet.
Users report double-charging customers, false card-declined errors, and disruptive backend popups. Platform reliability issues during service hours are a serious risk.
With headquarters in India, timezone gaps mean support responses can be delayed. When something breaks during an Australian evening rush, you need help immediately, not tomorrow morning.
Restolabs uses basic radius-based delivery zones instead of postcode-based. This means you can't set different fees for different suburbs or exclude areas you don't deliver to.