How long does it take to set up?
Most restaurants are live within an hour. Menu import is supported from CloudWaitress, DeliverIt, FoodHub, GloriaFood, and HungryHungry.
Do I need a developer?
No. Menu, delivery zones, settings, and branding are all configured in the dashboard.
Can I use my own domain?
Yes. Your storefront runs on your own domain, like order.yourpizza.com.au. Customers see your brand, not ours.
Do you really charge zero transaction fees?
Yes. Spatula charges a flat monthly fee per store and never takes a percentage of your orders. The only processing fees are Stripe's standard rates, paid to Stripe.
Are there setup fees or lock-in contracts?
No setup fees, no lock-in. Cancel any time and export your orders, customers, and menu.
How does pricing work for multiple stores?
Per store. Each store has its own dashboard, menu, settings, and storefront under one account.
Does it work with my receipt printer?
Yes. Sunmi devices, Bluetooth printers, and network printers are supported, and orders print automatically.
What happens to my data if I leave?
It is yours. Orders, customers, and menu export in a standard format before your account closes.