Order Tracking

Order Tracking & Chat.

Customers see every step of their order, and can message your kitchen directly. Real-time tracking plus bidirectional chat. No other platform does both.

Highlights

What you get

  • Real-time status stepper (confirmed → preparing → ready)
  • Bidirectional chat between customer and restaurant
  • Read receipts so both sides know messages were seen
  • Push notifications on status changes
See pricing ›
In detail

Everything inside order tracking & chat

Live status stepper

A visual progress bar shows the order moving through confirmed, preparing, ready, and completed.

Order chat

Customer asks "Is my order ready?", your staff replies "2 minutes!" Right in the order tracker.

Read receipts

Both customer and restaurant see when their message has been read. No more wondering.

Delay notifications

If you're running behind, tap "Running behind" and the customer gets an instant notification.

Floating order tracker

A persistent floating widget appears on any page so customers can always check their order status.

Push notifications

Customers get a push notification when their order status changes. Works on mobile and desktop.

Estimated time

Shows the estimated pickup/delivery time based on the prep time your staff selected.

Scheduled order banner

Scheduled orders show a clear banner with the pickup/delivery date and time.

Goes well with

This way to zero-commission ordering

Set up your storefront today and keep every dollar your customers spend with you.

Get started ›
No setup feesNo transaction feesLive in under a day