Operations

Order Management.

Every order in one place. Real-time updates, status management, prep time tracking, thermal printing, and a Kitchen Display System, all included.

Highlights

What you get

  • Orders appear instantly via real-time WebSocket
  • Thermal receipt printing with no middleware
  • Kitchen Display System with token-based access
  • Auto-complete keeps your queue clean
See pricing ›
In detail

Everything inside order management

Real-time order dashboard

Orders appear instantly via WebSocket. No page refresh needed, ever.

Status lifecycle

New → Confirmed → Preparing → Ready → Completed. Each step tracked with timestamps.

Prep time management

Select from presets or enter custom prep times. Countdown timer visible in the dashboard.

Thermal receipt printing

Direct connection to ESC/POS thermal printers. Receipts print automatically on order confirmation.

Kitchen Display System

Token-based KDS access for kitchen staff. See orders in real-time, mark them done.

Receipt editor

Customise your receipt: logo, footer text, ABN, QR code, paper width. Live preview in the dashboard.

Reprint support

Reprint any order's receipt from the dashboard, merchant app, or via API.

Auto-complete stale orders

Orders that sit in "ready" for too long are automatically completed. Keeps your queue clean.

Order messages

Bidirectional chat between customer and restaurant, visible in the order detail view.

Order history and reorder

Customers see their full order history and can reorder past orders with one tap.

Goes well with

This way to zero-commission ordering

Set up your storefront today and keep every dollar your customers spend with you.

Get started ›
No setup feesNo transaction feesLive in under a day